Privacy Policy
 

Last updated: 7 September 2026
 

BRANTON COMMERCE LTD (“Branton Travels”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or use travel booking tools available through our website.
 

1. Who We Are

BRANTON COMMERCE LTD
167-169 Great Portland Street, 5th Floor
London, W1W 5PF
United Kingdom

Email: info@brantontravels.com
 

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name

• Email address

• Phone or WhatsApp number

• Travel destination and dates

• Number of travellers

• Travel preferences and requirements

• Information included in messages or enquiry forms

We may also collect technical information such as IP address, browser type, device information, website activity and cookie data.
 

3. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Help organise flights, hotels, transfers, activities and other travel services

• Provide customer support

• Operate and improve our website

• Maintain website security

• Comply with legal and regulatory obligations

Depending on the circumstances, we process personal information where it is necessary to provide requested services, comply with legal obligations, pursue legitimate business interests or where you have provided consent.
 

4. Booking Partners and Third-Party Services

Our website may include booking tools, affiliate links or widgets provided by third parties, including Travelpayouts, Trip.com and other travel service providers.

When you use these tools or follow a booking link, you may be redirected to or interact directly with a third-party service. That provider may collect and process your information according to its own privacy policy and terms.

Bookings and payments made through third-party booking platforms are generally processed by the relevant provider. We do not normally receive your full payment card details from these platforms.
 

5. Website Platform and Service Providers

We may use third-party providers to operate our website and business, including website hosting, analytics, communication and booking technology providers.

These providers may process limited personal information on our behalf or independently where necessary to provide their services.
 

6. Cookies

Our website may use cookies and similar technologies to:

• Make the website function correctly

• Remember user preferences

• Understand website usage

• Measure performance

• Support third-party booking and affiliate functionality

Where required, non-essential cookies will only be used after you provide consent.

You can manage cookie preferences through the website cookie banner or your browser settings.
 

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services and meeting legal, accounting or regulatory requirements.
 

8. International Data Transfers

Some of our technology or travel service providers may process information outside the United Kingdom.

Where required, appropriate safeguards will be used for international transfers of personal information.
 

9. Your Rights

Depending on applicable data protection law, you may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Ask us to delete your information

• Restrict or object to certain processing

• Request transfer of your information

• Withdraw consent where processing is based on consent
   

To exercise your rights, contact us at info@brantontravels.com.
 

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based service can guarantee absolute security.
 

11. External Links

Our website may contain links to websites operated by airlines, hotels, booking platforms and other third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page with the updated revision date.
 

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact:

BRANTON COMMERCE LTD
167-169 Great Portland Street, 5th Floor
London, W1W 5PF
United Kingdom

Email: info@brantontravels.com
 

You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.